Return & Refund Policy

Return & Refund Policy:

Gdot Beauty Brand will surely return or refund any product if it is found to be damaged, under the following conditions:

  • Product must be in the original condition.
  • Product must be unopened and unused.
  • Product must be sent back within 15 days.
  • The proof of purchase and its receipt is also needed to claim refund amount.

How do I return product?

Here are some of the ways by which you can return damaged or faulty product:

  • Take clear images of products that are found damaged.
  • Email us at gbeautybrand28@gmail.com to request return with complete details.
  • Dispatch or send the product back to us in its original sealed packaging at our given address:
    Gdot Beauty Brand, Pak Shopping Center, Masjid Road, Quetta, Pakistan

How do I get refunded?

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded after selecting refund method with you.

Exchange Policy:

Gdot Beauty Brand will surely exchange any product if it is found to be wrongly delivered instead of actual order, under the following conditions:

  • Product must be in the original condition.
  • Product must be unopened and unused.
  • Product must be sent back within 15 days.

The fastest way to ensure you get what you want is to return the product you have, and once the return is accepted, make a separate purchase for the new product.

How do I exchange product?

Here are some of the ways by which you can exchange product:

  • Email us at gbeautybrand28@gmail.com to request exchange with complete details.
  • State the complete details of products you ordered and also give your order number.
  • Give the details of order you have received.
  • Dispatch or send the product back to us in its original sealed packaging at our given address.

Non-Returnable Products:

Remember the products which are used and opened are not returned or refunded at any cost. Gdot Beauty Brand will not accept return products, such as:

  • If shipping box is open or damaged by the customer's side.
  • Unfortunately, we cannot accept returns on sale products or gift cards.